(seriously, the first-ish tool)

My Role

As the sole designer on the team, my responsibilities included: leading discovery sessions, user journeys, UI/UX design, end-to-end feature delivery

Company: Vantage Risk

Duration: 2023.12 - 2024.03

Result

“This is cutting edge in PRC (Political Risk & Credit) insurance underwriting”

highlighted by the key business stakeholder.

The implementation of this product led to a 30% boost in operational efficiency and a 25% decrease in error rates

Its development is now recognized as a benchmark in our company, showcasing the significant role of design in fostering business growth and operational excellence.

The commercial insurance has persistently reliance on manual processes due to its intricate nature.

Previously, the business uses Excel spreadsheets to track their million-dollar portfolios. While this spreadsheet made sense to the business, it is labor intensive to maintain and prone to human errors.

Our company made a strategic move to build an in-house digital workspace for managing insurance workflows.

This platform would streamline contract tracking and updates, enabling them to calculate risk exposure efficiently based on specific criteria and timeframes.

Methodology